Yes, you can make a booking on our website and then you will receive your free carer's ticket on arrival when providing proof of disability. Please note the accompanying carer must be 14 years or older.
On the day head to the Pre-Booked Ticket Collection window (facing you on the left when you enter the Main Admissions Plaza) and present your supporting documents and ask for your free carer's ticket. Please note, each disabled guest must provide the documentation above to receive a carer ticket.
After entering the park through the turnstiles the Resort Box Office is on your right of Towers Street and will assist you with obtaining an Access Pass wristband if required to reduce queuing times for our rides.