Please note: Entry Tickets for all guests, including Alton Towers Annual Pass/Merin Pass holders, under 3s and Carers for guests with additional needs, must be booked in advance via our website here.
The carer's ticket can be obtained from Ticket Sales & Collections, located on the main entrance plaza, when providing proof of disability.
For proof of disability please bring ONE of the following forms of documentation:
- Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.
- Attendance Allowance or Carer's Allowance letter of award.
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA).
- A valid Blue Badge.
- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
- A local authority registration document which is local to the attraction where it is being submitted.
- A recognised Assistance Dog ID Card.
- Credibility’s Access Card.
The carer is required to be at least 14 years of age.
On the day of your visit head to Ticket Sales & Collections, present your supporting documents along with photo ID, and ask for your free carer's ticket.
Please note, each disabled guest must provide the documentation above to receive a carer ticket.