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  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Theme Park and Waterpark Information
  3. Ticket Booking Help

Articles in this section

  • Can I buy tickets on the day?
  • I have not received my email confirmation, what should I do?
  • Can I change my booking?
  • How can I book my tickets to visit today?
  • Do I have to print my Print@Home tickets or can I bring them on my phone?
  • I do not have the card used to purchase my tickets, what should I do?
  • Why am I unable to book for my selected visit date?
  • I'm having issues booking online, what should I do?
  • I have booked for someone else with my card and I won't be there, what should I do?
  • Why has my payment failed?
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Do I have to print my Print@Home tickets or can I bring them on my phone?

You don't need to print your tickets and can just bring these on your phone! On your confirmation email please click the 'View Tickets' button to view your barcodes for each ticket, the team can scan these from your phone when you arrive.

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Short Breaks Help Centre

Related articles

  • Can we bring our own food/picnic in to Alton Towers Resort?
  • I have not received my Print@Home tickets/the PDF is corrupted, what should I do?
  • I have not received my email confirmation, what should I do?
  • Do you offer a refillable drinks vessel?
  • How do I redeem my Tesco Clubcard Points at Alton Towers Resort?

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