I have some unused tickets left over from my visit, can I use them another time? Tickets purchased in advance must be used on the day selected. Unfortunately we cannot revalidate or refund tickets not used. Related articles Can I change the date of my booking? Can I get a refund for my Pre-booked tickets? How can I contact you? Where do I pick up my tickets? Can I change the date of the free tickets I have claimed through The Sun?