Can I get a refund for my Pre-booked tickets? All tickets are non-refundable. If you would like to discuss your booking further please fill a out a contact form here. Related articles Can I cancel my booking? I have a theme park ticket for Saturday 17th / Sunday 18th March – can I change my visit date? How can I contact you? Where do I pick up my tickets? What is ERT (Early Ride Time)?
