Teacher planning tickets can only be used once payment for your school visit has been made and successfully received.
Once you have received an email confirmation of your paid booking, you can redeem your teacher planning tickets when taking your booking reference number and School ID* to our Ticket Sales and Collection points in the Plaza.
*Please note: At least one valid and matching school ID must be presented to redeem the planning tickets. These tickets must be used by a Teacher from the school on the booking.
These tickets cannot be booked in advance and are only redeemable at Alton Towers Resort prior to your school trip and are not valid on or after the school trip date.
Please check opening times prior to travelling to avoid disappointment.