At this time, in order to comply with government regulations and Merlin Health & Safety standards, we need to manage our capacity to ensure everyone has a safe and enjoyable visit. Therefore, all guests will be required to pre-book a ticket online.
We have brought in this temporary measure so that as many people as possible can experience the magic at our attractions as it will reduce the number of slots that are taken up by individuals who then do not show up.
Merlin Passholders and Alton Towers Season Passholders must click here to pre-book Theme Park entry. Every passholder in attendance must pre-book their admission and present both the reservation and their valid Pass at the turnstiles. Under 3s and carers for guests with additional need must also pre-book their free admission ticket.
Please be advised that regular exclusion dates apply as per your Pass terms and conditions.