If you have been offered complimentary tickets but don’t have a ticket, please contact us with your unique case reference number for information on how to redeem your ticket. Please allow at least 14 days in advance of your preferred future visit date.
Articles in this section
- Can I buy tickets on the day?
- I need to add an Under 3 or Carer ticket to my existing order, how can I do this?
- How can I book my tickets to visit today?
- Why am I unable to book for my selected visit date?
- Is there a quieter time to visit Alton Towers?
- How do I pre-book using a Merlin or Alton Towers Annual Pass?
- How do I book with my complimentary tickets?