If you have been offered complimentary tickets but don’t have a ticket, please email firstname.lastname@example.org with your unique case reference number for information on how to redeem your ticket. Please email at least 14 days in advance of your preferred future visit date.
Articles in this section
- Can I buy tickets on the day?
- I need to add an Under 3 or Carer ticket to my existing order, how can I do this?
- How do I book an Overnight Stay?
- How can I book my tickets to visit today?
- Why am I unable to book for my selected visit date?
- How do I book online?
- Is there a quieter time to visit Alton Towers?
- How do I pre-book using a Merlin or Alton Towers Season Pass?
- How do I book with my complimentary tickets?