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  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Theme Park and Waterpark Information
  3. Ticket Booking Help

Articles in this section

  • Can I buy tickets on the day?
  • I have not received my email confirmation, what should I do?
  • Can I change my booking?
  • How can I book my tickets to visit today?
  • Do I have to print my Print@Home tickets or can I bring them on my phone?
  • I do not have the card used to purchase my tickets, what should I do?
  • Why am I unable to book for my selected visit date?
  • I'm having issues booking online, what should I do?
  • I have booked for someone else with my card and I won't be there, what should I do?
  • Why has my payment failed?
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Why am I unable to book for my selected visit date?

If your chosen date is greyed out on our booking page, this means that this date has sold out for this particular ticket type. You would need to select a different date to visit, from the list of available dates shown on the booking calendar.

All tickets are subject to availability and can sometimes sell out during busier peak periods and school holidays. 

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Short Breaks Help Centre

Related articles

  • Can I buy tickets on the day?
  • I'm having issues booking online, what should I do?
  • How can I contact you?
  • Why is there no availability to book Alton Towers Waterpark on my selected date?
  • Can I change my booking?

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