Help & Contact information For Overnight Stays To find the answers to any questions about a short break or overnight stay at our on-site or off-site hotels please click here to visit our dedicated Short Breaks Help Centre. Alternatively, you can call our Short Breaks team on 0300 332 1422 Related articles How can I contact you? Do you offer a Birthday Package at Alton Towers Resort? What is the Ride Access System? How do I redeem my Premium Merlin Annual Pass Share the Fun vouchers? Where is Alton Towers Resort located?