Alton Towers Resort offers a Ride Access system, however to ensure the system remains beneficial for those who rely on it, our Guest Services team must see certain documentation before they are able to arrange it. By completing this form we hope to save you time on the day.
We will accept the following documentation as proof of eligibility:
1. Disability Living Allowance or Attendance Allowance award letter (dated within the last 24 months) showing that you receive the higher rate mobility component.
2. Personal Independence Payment letter (dated within the last 24 months) showing that you receive enhanced mobility component.
3. A current and valid Blue Badge.
If you believe you are unable to stand in a queue line for any other reason, we are happy to arrange a Ride Access Pass upon presentation of a letter from your GP or Consultant on header paper (dated within the last 24 months) which clearly states that you are unable to queue and why (we do not need a letter of diagnosis).This, or any of the documentation above, must be presented alongside valid photographic ID for the named recipient.
Enquiries regarding the Ride Access system can be made in early 2020 for the next Theme Park season.