Please bring your email confirmation/booking confirmation number, your payment card and a form of photographic ID.
If you have purchased the Season Pass on your card as a gift for someone else and are not going to be there, the person collecting will need to bring a letter of authorisation stating the card holder has authorised them to pick up the pass. They will also need to bring photographic ID.
Please note: Alton Towers Resort is closed Monday - Wednesday Off Peak during September and October. Please check the opening times here to avoid disappointment.