Help Centre Home
Logo
Back To Website
  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Theme Park and Waterpark Information
  3. Guests with Additional Needs

Articles in this section

  • Do you have an accessibility guide?
  • What documentation do you require for a carer ticket?
  • Do you offer a Prayer Room?
  • I find it difficult to be in a crowded situation, do you offer a quiet zone?
  • Is there a quiet hour in any of your attractions?
  • Can you store medication?
  • Ride Accessibility for guests with a visual impairment
  • Ride Accessibility for guests with a hearing impairment
  • Can I bring a carer with me if I have a visual or hearing impairment?
  • Can I bring my assistance dog with me?
See more

Do I need to bring a carer if I am using a Ride Access Pass?

You are welcome to bring a carer with you, however it is not a requirement unless you are using a Red Ride Access Pass.

For guest's with a Red Ride Access Passes, at least one helper over the age of 14 may be required to assist with ride download procedures. On occasions we can allow up to three helpers to ride with the disabled guest.

Please find a selection of helpful articles here:

  • How does the Ride Access Pass work?
  • What is the Ride Access Pass?
  • What documentation do you require for a Ride Access Pass?

 

Book Tickets Book Accommodation

Short Breaks Help Centre

Related articles

  • How does the Ride Access Pass work?
  • What documentation do you require for a Ride Access Pass?
  • What is the Ride Access Pass?
  • I have successfully applied for a Ride Access Pass, how do I activate it on my next visit?
  • How do I access Rides and Attractions with my Ride Access Pass?

© 2023 Merlin Entertainments Group