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  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Accessibility
  3. Guests with Additional Needs

Articles in this section

  • What documentation do you require for an essential companion ticket?
  • Do you have an accessibility guide?
  • Do you offer a Prayer Room?
  • I find it difficult to be in a crowded situation, do you offer a quiet zone?
  • Is there a quiet hour in any of your attractions?
  • Can you store medication?
  • Ride Accessibility for guests with a hearing impairment
  • Can I bring an essential companion with me if I have a visual or hearing impairment?
  • Can I bring my assistance dog with me?
  • Which attractions have photos with flash, flashing lights or lighting effects?
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Do I need to bring an essential companion if I am using a Ride Access Pass?

You are welcome to bring an essential companion with you, however it is not a requirement unless you are using a RED Ride Access Pass.

For guest's with a RED Ride Access Passes, at least one helper over the age of 14 may be required to assist with ride download procedures. On occasions we can allow up to three helpers to ride with the disabled guest.

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Related articles

  • How does the Ride Access Pass work?
  • What documentation do you require for a Ride Access Pass?
  • How do I access Rides and Attractions with my Ride Access Pass?
  • I have successfully applied for a Ride Access Pass, how do I activate it on my next visit?
  • Can I book with my Blue Light Card?

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