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  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Theme Park and Waterpark Information
  3. Guests with Additional Needs

Articles in this section

  • Do you have an accessibility guide?
  • What documentation do you require for a carer ticket?
  • Do you offer a Prayer Room?
  • I find it difficult to be in a crowded situation, do you offer a quiet zone?
  • Is there a quiet hour in any of your attractions?
  • Can you store medication?
  • Ride Accessibility for guests with a visual impairment
  • Ride Accessibility for guests with a hearing impairment
  • Can I bring a carer with me if I have a visual or hearing impairment?
  • Can I bring my assistance dog with me?
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I’m experiencing problems with my Ride Access Pass while I’m on Park. Who can help?

If you are having problems with your Ride Access Pass, please visit the Guest Services where the team will be able to assist.

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Short Breaks Help Centre

Related articles

  • I have successfully applied for a Ride Access Pass, how do I activate it on my next visit?
  • Do I need to bring a carer if I am using a Ride Access Pass?
  • Where do I collect my Ride Access Pass?
  • How do I access Rides and Attractions with my Ride Access Pass?
  • How does the Ride Access Pass work?

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