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  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Theme Park and Waterpark Information
  3. Guests with Additional Needs

Articles in this section

  • Do you have an accessibility guide?
  • What documentation do you require for a carer ticket?
  • Do you offer a Prayer Room?
  • I find it difficult to be in a crowded situation, do you offer a quiet zone?
  • Is there a quiet hour in any of your attractions?
  • Can you store medication?
  • Ride Accessibility for guests with a visual impairment
  • Ride Accessibility for guests with a hearing impairment
  • Can I bring a carer with me if I have a visual or hearing impairment?
  • Can I bring my assistance dog with me?
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Where can I hire a RADAR key?

You can hire a RADAR Key from the main home of Guest Services; No 1. Towers Street or one of our fantastical Guest Services Hubs - these are hired for a £20 refundable deposit and are limited.

Please click here to find out more about Guest Services locations around theme park. 

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Short Breaks Help Centre

Related articles

  • Do your accessible toilets require a RADAR key?
  • Where can I find your accessible toilets?
  • Is there a quiet hour in any of your attractions?
  • Do you have a Changing Places facility?
  • How can I contact you?

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