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  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Accessibility
  3. Guests with Additional Needs

Articles in this section

  • What documentation do you require for an essential companion ticket?
  • Do you have an accessibility guide?
  • Do you offer a Prayer Room?
  • I find it difficult to be in a crowded situation, do you offer a quiet zone?
  • Is there a quiet hour in any of your attractions?
  • Can you store medication?
  • Ride Accessibility for guests with a hearing impairment
  • Can I bring an essential companion with me if I have a visual or hearing impairment?
  • Can I bring my assistance dog with me?
  • Which attractions have photos with flash, flashing lights or lighting effects?
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How do I access shops, restaurants and shows?

All of our shops, restaurants and shows are accessible for Wheelchair users - with the exception of some attractions during Scarefest, due to the nature of the locations used for these attractions. 

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Short Breaks Help Centre

Related articles

  • How do I book Breakfast and Dinner for my Short Break?
  • What is your Rollercoaster Restaurant and how do I book?
  • What does my Resort hotel package include?
  • Do you have a Changing Places facility?
  • Can I change the date of my theme park booking?

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