Can I bring a carer with me if I have a visual or hearing impairment? Yes, at least one helper over the age of 14 may be required to assist with ride download procedures. For further information on our carer policy, please visit here. Related articles What documentation do you require for a carer ticket? Ride Accessibility for guests with a hearing impairment Can I bring my assistance dog with me? Ride Accessibility for guests with a visual impairment Do you offer a free carer ticket for Alton Towers Waterpark if I am disabled?