Help Centre Home
Logo
Back To Website
  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Theme Park and Waterpark Information
  3. Guests with Additional Needs

Articles in this section

  • Do you have an accessibility guide?
  • What documentation do you require for a carer ticket?
  • Do you offer a Prayer Room?
  • I find it difficult to be in a crowded situation, do you offer a quiet zone?
  • Is there a quiet hour in any of your attractions?
  • Can you store medication?
  • Ride Accessibility for guests with a visual impairment
  • Ride Accessibility for guests with a hearing impairment
  • Can I bring a carer with me if I have a visual or hearing impairment?
  • Can I bring my assistance dog with me?
See more

Can I bring a carer with me if I have a visual or hearing impairment?

Yes, at least one helper over the age of 14 may be required to assist with ride download procedures. On occasions, we can allow up to three helpers to ride with the disabled guest. For further information on our carer policy, please visit here.

Book Tickets Book Accommodation

Short Breaks Help Centre

Related articles

  • What documentation do you require for a carer ticket?
  • Ride Accessibility for guests with a hearing impairment
  • Can I bring my assistance dog with me?
  • Ride Accessibility for guests with a visual impairment
  • Do you offer a free carer ticket for Alton Towers Waterpark if I am disabled?

© 2023 Merlin Entertainments Group