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  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Accessibility
  3. Guests with Additional Needs

Articles in this section

  • What documentation do you require for an essential companion ticket?
  • Do you have an accessibility guide?
  • Do you offer a Prayer Room?
  • I find it difficult to be in a crowded situation, do you offer a quiet zone?
  • Is there a quiet hour in any of your attractions?
  • Can you store medication?
  • Ride Accessibility for guests with a hearing impairment
  • Can I bring an essential companion with me if I have a visual or hearing impairment?
  • Can I bring my assistance dog with me?
  • Which attractions have photos with flash, flashing lights or lighting effects?
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Can I bring an essential companion with me if I have a visual or hearing impairment?

Yes, at least one helper, aged 14 or over, may be required to assist with ride download procedures.

For further information on our essential companion policy, please visit here.

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Short Breaks Help Centre

Related articles

  • What documentation do you require for an essential companion ticket?
  • How does the Ride Access Pass work?
  • Can I bring my assistance dog with me?
  • Ride Accessibility for guests with a hearing impairment
  • Is there a quiet hour in any of your attractions?

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