Yes, at least one helper over the age of 14 may be required to assist with ride download procedures.
For further information on our essential companion policy, please visit here.
Articles in this section
- How can I cancel my Ride Access Pass Pre-Booking / Reservation
- Do you have an accessibility guide?
- What documentation do you require for an essential companion ticket?
- Can I use my Ride Access Pass during Christmas?
- Ride Access Pass (RAP) is unavailable for the date of my visit, what should I do?
- How do I prebook my Ride Access Pass for the 'Run Alton Towers' event?
- Do you offer a Prayer Room?
- I find it difficult to be in a crowded situation, do you offer a quiet zone?
- Is there a quiet hour in any of your attractions?
- Can you store medication?