Help Centre Home
Logo
Back To Website
  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Accessibility
  3. Guests with Additional Needs

Articles in this section

  • What documentation do you require for an essential companion ticket?
  • Do you have an accessibility guide?
  • Do you offer a Prayer Room?
  • I find it difficult to be in a crowded situation, do you offer a quiet zone?
  • Is there a quiet hour in any of your attractions?
  • Can you store medication?
  • Ride Accessibility for guests with a hearing impairment
  • Can I bring an essential companion with me if I have a visual or hearing impairment?
  • Can I bring my assistance dog with me?
  • Which attractions have photos with flash, flashing lights or lighting effects?
See more

Can you store medication?

Yes, our first aid centre can do this for you. Please contact them prior to arriving. If you are a hotel guest, a fridge can be provided in the room - again, please speak to the team before arriving.

Book Tickets Book Accommodation

Short Breaks Help Centre

Related articles

  • Can I bring my assistance dog with me?
  • Do your accessible toilets require a RADAR key?
  • Is there a quiet hour in any of your attractions?
  • Do you offer a Prayer Room?
  • Can I hire a wheelchair from Alton Towers Resort?

© 2025 Merlin Entertainments Group