Please visit https://www.altontowers.com/tickets-passes/day-passes/pre-book-reservation/ and select the date of your future visit and the appropriate number of tickets you have to be revalidated. You will need to present both the reservation for your new date and have your original tickets ready to be scanned at the turnstiles.
Please note that due to social distancing measures, our capacities have been significantly reduced, meaning tickets may sell out on select dates.
If you have been offered complimentary tickets but don’t have a ticket, please email gs.feedback@alton-towers.com with your unique case reference number for information on how to redeem your ticket. Please email at least 14 days in advance of your preferred future visit date.