We have introduced a range of new measures to help ensure that our guests can enjoy a safe, fun visit. As with the theme park and our hotels, day guests will be asked to agree to a non-contact temperature check when they arrive at the Resort. Unfortunately, if any guest arrives with a temperature above 37.8 degrees, their party will not be able to proceed with their visit. We will happily rearrange their tickets for a later day.
Once inside the Waterpark, guests will be asked to make use of the hand sanitisation stations by the entrance and within the Waterpark itself. All guests are asked to arrive changed and ready to get into the water, and to make use of the showers as they enter the Waterpark. Some of our changing rooms are closed off, to ensure social distancing, and enhanced cleaning will take place throughout the day.
Guests are encouraged to bring their own towels and swimming aids, although towels will be available to hire on the day. Food outlets will be open for food and other refreshments, accepting contactless payments only.