You do not need to pre-book carer tickets, these can be collected on-the-day if you meet the requirements as outlined in our Disabled Access documentation. The rest of your party must pre-book tickets to guarantee entry.
Fireworks Mobility Scooter & Wheelchair Platform
You must register in advance for the wheelchair/mobility scooter viewing platform on our website (please note: this package is not an admission ticket, so separate theme park admission is required).
Each reserved place will allow 1 wheelchair user and 1 carer only onto the platform.
Wheelchair and Mobility Scooter users will have priority access to the front of the platform, and all carers will be required to stand at the back of the platform.
The Wheelchair viewing platform is located to the left of the lawns, located near Battle Galleons. The platform will be able to be accessed from 5pm.
The booking confirmation and lead guest information will be cross referenced upon arrival at the platform.
The lead name on the booking for the platform is automatically entitled to priority Disabled parking for 1 vehicle, please follow directions for the parking area before 5pm and present your Surname and order number upon arrival.
You need to attend your booking by 18:30 on the day, unclaimed spaces by this time will be reoffered to other guests.
You can find out more and pre-book your space here. Please be aware we are unable accept bookings for the platform on the day of your visit.
Fireworks SEN Friendly Space
You must register in advance for the SEN Friendly Space on our website (please note: this package is not an admission ticket, so separate theme park admission is required).
Each reserved place will allow 1 guest and 1 carer only into the space.
This viewing area is located in the Teachers Lounge and exterior patio area and is a SEN friendly, less crowded space for use during the Ultimate Fireworks Spectacular.
The Teachers Lounge and Patio area are located at the bottom of Towers Street just in front of the Front Lawns. Please be aware that viewing of the Fireworks from this location can be restrictive due to trees, the main function of this area is to provide a calmer, less crowded space for guests who may benefit from this, before the show.
Due to audio from the Ultimate Fireworks Spectacular, this area is not a designated quiet space. Ear defenders will be available if required. Access to the SEN Friendly space will be from 5pm This space will close 15 minutes before the show starts and all lights in the building will be turned off.
All booking confirmations will be cross referenced with ID upon arrival at the space. If this reservation is not redeemed by 6.45, the space in the area will be reallocated on a first come, first served basis
You can find out more and pre-book your space here.
Please be aware we are unable accept bookings for the SEN Space on the day of your visit.