Following the latest Government guidance, and the return to Lockdown in England from 5th January, Alton Towers Resort remains temporarily closed. Please do not travel to the Resort.
All short break guests with bookings up to and including 11th February 2021 will be contacted by the Alton Towers Holidays team via email.
Our customer services team are dealing with a high volume of enquiries and are working hard to respond to everyone as quickly as possible. If your booking has been affected by the temporary closure of the Resort, we ask you to review the Frequently Asked Questions below.
From all of us at Alton Towers Resort, stay safe and we look forward to seeing you again soon.