What Guest Services and facilities will be open? Our usual services and facilities will be open, including toilets, baby-changing facilities, First Aid and Guest Services. Please see our FAQ's here Related articles What rides/attractions will/will not be available during my visit? COVID-19 Update - General Information Will Gangsta Granny: The Ride open? Services Day 2021 - Update Where can I find information regarding the Alton Towers Waterpark / Spa re-opening?