Unfortunately, in the past a few Passholders took advantage of our system and pre-booked more tickets than they needed, meaning that other Passholders sadly missed out. By capping pre-books to 3 at any one time per pass, per attraction (or 6 if you’re a Merlin Platinum Passholder) this will help to prevent this from happening again and means a safer, fairer system for all.
All this means is that you can only have your limited number of pre-booked tickets per attraction at any one time.
For instance, you could have x3 THORPE PARK Resort, x3 Alton Towers Resort and x3 SEA LIFE London at one time, however you would have to wait until you’ve used or cancelled one of your Alton Towers tickets before going ahead and booking another for that particular attraction.
Alton Towers Annual and Merlin Annual Passholders can now pre-book tickets via our pre-booking page here.