We have a limited amount of mobility scooters available daily; therefore, we recommend booking it online in advance of your visit.
https://www.altontowers.com/plan-your-visit/before-you-visit/accessibility/accessibility-theme-park/
Please note that in order to hire a mobility scooter, there is a £25 returnable deposit fee and a £25 charge per day which you can process at the main Guest Services building, located at No. 1 Towers Street. Please note that you are welcome to bring your own mobility scooter to the Resort, but they are unable to be brought into ride queue lines and therefore must be left outside of the ride.
You will be required to create 1 booking per day per scooter user. Mobility Scooters must be collected by 12pm. If you are unable to collect this before 12pm, the Mobility Scooter will be re-hired. The mobility scooter must also be returned to Guest Services on the day it was hired. Please be aware that Guest Services Hub locations are unable to hire scooters or process deposit refunds. This can only be done at No. 1 Towers Street.
Our scooters are subject to a maximum weight capacity of 158 kg/25 stone. Therefore, should any guest requiring a mobility scooter believe they sit at or above the weight capacity limit, we kindly request they speak directly to a member of our customer services team who will gladly assist.