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  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Booking Help
  3. Tickets & Confirmations

Tickets & Confirmations

  • I have not received my email confirmation, what should I do?
  • I have not received or lost my order confirmation email
  • Do I have to print my Print@Home tickets or can I bring them on my phone?
  • I do not have the card used to purchase my tickets, what should I do?
  • I have booked for someone else with my card and I won't be there, what should I do?
  • What do I need to bring with me to collect my tickets?
  • When can I collect my ticket which I have booked alongside a Short Break?
  • I've lost/forgotten my tickets, what should I do?
Looking for help with an overnight stay? Visit our Short Breaks Help Centre

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