Frequently Asked Questions - General/Health – Alton Towers Resort | UK's Best Short Break Resort

I’m on the NHS Vulnerable List / shielding and do not want to travel – what can I do?
My flight is cancelled/border restrictions in place so I cannot visit – what should I do?
The experience has changed and is no longer what I booked – I don’t want to visit, what should I do?

Looking for help with an overnight stay? Visit our Short Breaks Help Centre