Help Centre Home
Logo
Back To Website
  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Covid-19 - Information for Guests
  3. Frequently Asked Questions - Theme Park

Frequently Asked Questions - Theme Park

  • Why do I need to book online?
  • How many people will you let into the theme park?
  • How much outdoor space will be open for guests to explore?
  • Will you make people wear face masks?
  • Which rides and attractions will I need to wear a mask on?
  • Will you make people wear facemasks/face coverings in your giftshop (on exiting a ride/attraction) and retail spaces.
  • Why have you got Temperature Checks?
  • I have a condition or disability; do I have to have my temperature checked?
  • What facilities will be open?
  • How will you manage natural bottlenecks such as Admissions or narrow pathways?
  • Will your toilets be open and how will you ensure they are safe?
Looking for help with an overnight stay? Visit our Short Breaks Help Centre

© 2018 Merlin Entertainments Group