Please let your students know that should an issue arise, they can seek assistance from any member of staff on-site, every employee will have their blue, Alton Towers lanyards on show at all times.
Alternatively, you can visit our Guest Services Team, located in No.1 Towers Street who will be more than happy to help!
Our team is also contactable via Live Chat, open from 9am until the advertised park closing time each day. You can access Live Chat via the Resort App or the 'Contact Us' page of our official website!