How can we help?
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Theme Park and Waterpark Information
- General Information
- Our Rides and Attractions
- Skyride
- Opening Times
- Location and Directions
- Our Tickets
- Ticket Booking Help
- Discounts, Vouchers and Promotions
- Local Residents
- Visiting with Young Children
- Facilities
- VIP Experiences
- Food and Beverage
- Retail and Merchandise
- Alton Towers Annual Pass and Merlin Pass
- Alton Towers Waterpark
- Schools
- About Us
Frequently Asked Questions
- Is Early Ride Time available?
- What kind of ride is Toxicator?
- Where is Toxicator be situated?
- Is Toxicator linked to the Nemesis story?
- What is the height restriction for Toxicator?
- Can I purchase a ticket just for CBeebies Land?
- What are Fastracks?
- Can I buy tickets on the day?
- I have not received my email confirmation, what should I do?
- Can I change my booking?
- Do I need to pre-book online in advance with my promotional voucher?
- What is the Alton Towers Gold Annual Pass?
- What is the Alton Towers Silver Annual Pass?
- I have booked a Short Break, do I still need to pre-book entry with my Merlin Pass?
- Does my ticket to Alton Towers Resort Theme Park include entry to the Waterpark?
- What is the Adult/Child ratio in the Alton Towers Waterpark?
- How can I contact you?
- How do I make a Short Break Booking at Alton Towers Resort?
- What is Early Ride Time?
- Ride Access Pass (RAP) is unavailable for the date of my visit, what should I do?
- How can I cancel my Ride Access Pass Pre-Booking / Reservation
- What documentation do you require for an essential companion ticket?
- Do you have an accessibility guide?