How can we help?
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Guests with Additional Needs
- Information Guides
- Tickets and Parking for Guests with Additional Needs
- Ride Access Pass
- Resort Accessibility
- Accessibility in the Hotels
- Accessible Facilities
- Guests with Reduced Mobility
- Wheelchair Users
- Guests with Visual or Hearing Impairments
- Guests with Photosensitive Epilepsy
- Additional Services
Promoted articles
- I have not received my email confirmation, what should I do?
- Do you have an accessibility guide?
- What documentation do you require for a carer ticket?
- How has the Ride Access Pass changed for 2020?
- What are the Height Restrictions for the rides at Alton Towers Resort?
- Can I purchase a ticket just for CBeebies Land?
- What is the Alton Towers Premium Season Pass?
- Covid-19 - Information for Schools with a School Trip Booking
- Does my ticket to Alton Towers Resort Theme Park include entry to the Waterpark?
- What is the Adult/Child ratio in the Alton Towers Waterpark?
- Can I contact you via Live Chat?