Disabled guests are welcome to book their ticket/s online and will receive a free carer ticket when providing proof of disability on arrival at the Waterpark reception.
Please note that the Carer must be 14 years or over and our standard adult to child ratios apply.
Unfortunately we will not be able to issue carers tickets without seeing the below
documentation. Please note, each disabled guest must provide the documentation above to receive a carer ticket.
Accepted Documentation for Carers Tickets
- Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book.
- Attendance Allowance or Carer's Allowance letter of award.
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded Incapacity Benefit or Employment and Support Allowance (ESA).
- A valid Blue Badge.
- In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
- A local authority registration document which is local to the attraction where it is being submitted.
- A recognised Assistance Dog ID Card.
- Credibility’s Access Card.
For more information on our adult to child policy please visit here.