- What is Parent Q Share?
Parent Q Share is a complimentary pass for families visiting the Resort with children under 12 years who do not wish to experience our more thrilliant rides and/or meet the rider requirements. It enables Parents/Guardians to enjoy some of our world-class rides and attractions whilst visiting the theme park without the need to queue twice.
You can collect a Parent Q Share pass from
- Admissions (Entrance Plaza)
- Resort Box Office (Lower Towers Street)
- Guest Services (Upper Towers Street)
- Any available Guest Services Hub located on the Theme Park
Please note that Parent Q Share tickets are limited and issued on first come first served basis. They cannot be pre-booked.
- How does Parent Q Share work?
- Collect your Parent Q Share from Admissions, Guest Services/Guest Services Hubs or the Resort Box Office on the day of your visit.
- Our team will ask for details of your group before issuing you with a Parent Q Share pass and 2 x wristbands
- The first wristband wearer will queue for one of the designated rides/attraction, using the main queue line. During the queue line you will notify a member of staff that you are a Parent Q Share passholder and get your pass stamped. You may ride with other riders in your party.
- Following your ride experience, simply handover the Parent Q Share pass to the second wristband wearer
- The second wristband wearer will enter the Fastrack queue line to experience the same ride. They must be a single rider.
- The Pass will be stamped a second time, allowing the second wristband wearer to experience the chosen ride/attraction.
- How much does Parent Q Share cost?
Parent Q Share is free to use
- How can I collect a Parent Q Share?
Parent Q Share can be collected on the day of your visit from Admissions, Resort Box Office, Guest Services or any Guest Services Hub located on the Theme Park.
Please note that Parent Q Share tickets are limited and issued on first come first served basis. They cannot be pre-booked.
- What rides is Parent Q Share available on?
Parent Q Share is available on selected rides and attractions that may not be suitable for a younger audience as follows;
- Galactica
- The Curse at Alton Manor
- Congo River Rapids
- Wicker Man
- Spinball Whizzer
- Oblivion
- Rita
- Th13teen
The Smiler is not available on Parent Q Share as guests are able to use the ride’s existing single rider option for attraction.
Please note that Parent Q Share is not available in CBeebies Land.
The Curse at Alton Manor is available on Parent Q Share due to the dark nature of this attraction which may not wish to be experienced by young guests of a nervous disposition.
- A ride/attraction I wish to experience is not included as an option on Parent Q share, what can I do?
As with all our services and products, we will continue to listen to guest feedback and review accordingly. Other rider options are available for many of or rides and attractions during your visit such as Solo Fastracks. We would also recommend downloading our free Alton Towers App for all the latest ride and queue times information.
- Why is Parent Q share not available in CBeebies Land?
The Parent Q Share process utilises our Fastrack queue lines. Due to Fastrack not being available in CBeebies Land, Parent Q Share does not operate in this area.
- What are my options if there is no remaining Parent Q Share availability on the date of my visit?
Solo Fastracks are available on many of our rides and attractions and our most popular coaster, The Smiler, also has has a single rider queue available as standard. To help you make the most out of your visit we would also recommend downloading the free Alton Towers App for all the latest ride and queue line information.
- I am visiting in 2024, will Parent Q Share be available?
We have introduced Parent Q Share for the remainder of the 2023 Season. We will review the service and guest feedback ahead of the 2024 Season.
- What should I do if I lose my Parent Q Share pass during my visit?
In the event that you lose your Pass you will need to visit the nearest Guest Services Hub. You will not be able to use your Parent Q Share wristband without the Parent Q Share pass ticket.