If your tickets are listed as "Collect at Attraction", these can be collected from Ticket Sales and Collection which is located at the theme park entrance. Please produce your order number and the original payment card to collect your tickets upon arrival at the the Resort.
Most e-tickets can be used directly from your device, or printed copy. Simply scan the valid barcode at the main theme park entrance. We require photo identification to print tickets on your behalf. If a guest is collecting on your behalf, we may need to contact you through the contact details provided on your booking.