Help Centre Home
Logo
Back To Website
  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Accessibility
  3. NEW! - Ride Access Pass App

Articles in this section

  • Ride Access Pass - Changes to Nimbus Symbols
  • When will Ride Access Pass Pre-Booking be available in the Ride Access Pass app for my visit date?
  • I can’t book Ride Access Pass beyond my Nimbus expiry date – by the time I renew, the dates I want will be fully booked.
  • What if my phone runs out of battery while using the Ride Access Pass?
  • How do I use my Ride Access Pass on the day, when I arrive at the Resort?
  • What is the Ride Access Pass App?
  • How do I download the Ride Access Pass app?
  • Do I still have to pre-book RAP?
  • Do I need an account to use the Ride Access Pass app?
  • How do I import an existing RAP reservation into the Ride Access Pass app?
See more

What happens if I miss my ride time in my Ride Access Pass app?

If you miss your reservation window, it will be cancelled. You will then need to select the ride again to ride.

Book Tickets Book Accommodation

Short Breaks Help Centre

Related articles

  • Do I still need to wait in line after reserving a ride using the Ride Access Pass app?
  • Can I use the Ride Access Pass app for my whole group?
  • I find it difficult to be in a crowded situation, do you offer a quiet zone?
  • Is the Ride Access Pass app accessible for guests with disabilities?
  • Can I cancel my Ride Access Pass pre-book reservation?

© 2026 Merlin Entertainments Group