Existing Short Break Bookings
If you have an existing short break booking, the fastest and easiest way to find your booking information and chat with our team is to log into Manage My Booking. Here you'll find all the latest need-to-know information about your upcoming break, plus, you'll be able to download your e-vouchers, add extras & amend your booking.
Making a Booking
Haven’t been able to find the answer you were looking for, or do you need more help? Our Alton Towers Holidays experts are on hand to assist with any queries relating to making a new booking.
0300 332 1422 calls charged at a local rate.
The Guest Experience Team opening hours:
- Monday - Friday: 09:00 - 21:00
- Saturday & Sunday: 09:00 - 17:30
The above opening hours may vary during Bank Holidays.