Yes, here is everything that is important to know for our Fireworks days on 6th, 7th and 8th November 2026.
Toilets
All toilets across the Resort have access for guests with wheelchairs or additional needs and can be found on the Alton Towers Resort App
We are also proud to have ‘Changing Places’ on the Theme Park located at X-Sector and Towers Street as well as slightly smaller ‘Spaces to Change’ located in Fountain Square (situated near our Woodcutter’s Bar and Grill in the Dark Forest) and Gloomy Wood; both are situated by the main toilet block.
Please note: Access to the changing facilities will require a RADAR key, which, if you don’t have your own, can be collected on loan at Guest Services. A refundable deposit of £20 will be required to hire one for the day. Both spaces offer full changing facilities including a height-adjustable bed, a tracking hoist and plenty of space.
Guest Services
Located on Towers Street, Box Office should be your first point of call if you require any further assistance on the day. The team can offer advice on Resort access and restrictions, height measuring, wheelchair access for collection of a Ride Access Pass, wheelchair hire, RADAR key hire, lost property and further information on available facilities across the Resort.
First Aid
Located at the bottom of Towers Street next to the Towers Street Skyride Station, we have a range of facilities including cold storage for medicines at our Medical Centre as well as facilities for those who may require medical attention during their visit.
Sensory Bags
Exclusive Merlin Sensory Bags are available to purchase from Guest Services for £10 per bag. These bags include fidget toys, sunglasses and communication cards.
Ear Defender Hire
We understand that some guests may benefit from wearing ear defenders during their visit. We offer a small number of ear defenders for children and adults that can be hired on the day from the Resort Box Office for a £20 refundable deposit. The children’s ear defenders are suitable for children from 6 months up to 16 years of age.
Here is some information on wearing ear defenders on our rides.