We can't wait to welcome you to Alton Towers Resort! Take a look at our below checklist of everything you need to do before you arrive - select a heading to learn more!
✓ 1) Download the Alton Towers Resort app
The official Alton Towers Resort App is your guide to enjoying even more fun at Britain’s Greatest Escape! With a brand new planner, queue times, a detailed map with wayfinding, plus fabulous exclusive offers the Alton Towers Resort App is here to help you plan your visit.
You'll even be able to download your E-vouchers so you can keep everything in one place!
✓ 2) Download Tickets & Passes
We’ll send you an email containing your vouchers and tickets around 60 minutes after completing your order (if you have included tickets as part of your Short Break). This will include your hotel check-in voucher, e-tickets for the Theme Park (if you have them included in your stay) and vouchers for any additional extras you have selected.
No need to print them out – simply scan them from your phone! Better yet, why not add these to the Alton Towers Resort app for quick and easy access on the day of your visit!
✓ 3) Manage My Booking
Find all the information you need for your upcoming break in Manage My Booking, including hotel and booking details.
You can add Theme Park passes to your break and get ready to experience 40 rides and attractions or dive into a wonderful world of water at the Waterpark.
✓ 4) Book your Meals
Breakfast is included in your escape and will be served in the hotel that you're staying in. You will just need to book a table in advance by visiting the link on your email confirmation
Dinner isn't included in your package unless stated otherwise at the time of booking. You are welcome to enjoy your evening meal in any one of our Resort Restaurants. We recommend booking in advance due to popular demand via the link on your email confirmation.
✓ 5) Plan Your Journey
Alton Towers Resort is located between the M1 and the M6 and is well signposted from both motorways. Take a look at our Directions page below for our address, car parking and monorail information.
✓ 6) Check-In Online
If you're staying in one of our Resort Hotels, we'll email you 3 days before your arrival date with all the details on how to do this (this does not include Stargazing Pods guests). Then, on arrival day, you’ll receive a handy notification when your room is ready!