Help Centre Home
Logo
Back To Website
  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Theme Park and Waterpark Information
  3. About Us

Articles in this section

  • How can I contact you?
  • Can I contact you via Live Chat or Social Media?
  • What is your postal address?
  • I have lost property, who do I contact?
  • How do I feedback on a visit or recent experience?
  • What is the Alton Towers Resort Mission?
  • Do you run your business sustainably?
  • Where can I find out information regarding Public and Employer's Liability and Insurance?
  • What is your VAT number?
  • Are you able to offer charity donations or raffle prizes?
See more

What is your postal address?

Our postal address is as follows:

Alton Towers Resort
Alton
Staffordshire
ST10 4DB 

Please note, if you are wishing to contact the Customer Services Team we do not accept letters. You can find the best ways to contact us here.

Book Tickets Book Accommodation

Short Breaks Help Centre

Related articles

  • How can I contact you?
  • Can I contact you via Live Chat or Social Media?
  • How do I get to the Theme Park entrance from the Car Park?
  • How do I get access to my imagic™ gallery?
  • What does my Resort hotel package include?

© 2026 Merlin Entertainments Group