If you would like to feedback on a visit or any part of your experience with Alton Towers Resort, please click here to complete our Guest Contact Form.
For feedback on a Short Break, please click here to complete our Short Breaks Contact Form.
Each contact form completed is reviewed and a member of our on site Guest Excellence Team who will respond to your query as soon as possible.
Typically, we personally respond to emails within 10 days.
To help us investigate fully, please ensure you provide us with proof of visit such as tickets or receipts