We have a limited amount of wheelchairs available daily; therefore, we recommend booking this online, in advance of your visit. Please click here and scroll down to 'Hire Options' to pre book.
A £20 refundable deposit is required and you will need to create 1 booking per day, per wheelchair user.
Children's and bariatric wheelchair's are available on the day from Guest Services (subject to availability).
Wheelchairs can be collected at Guest Services, located at the top of Towers Street, on the date of your visit with presentation of your booking confirmation. Wheelchairs must be collected by 12pm. If you are unable to collect this before 12pm, the Wheelchair will be re-hired.
Guests are welcome to bring their own wheelchair to travel around the Theme Park bring their own for ease and certainty. Please note, the very hilly nature of our site, can make powered buggies very unstable. Please take extra care when using them and speak to a staff member in Guest Services for further information.
Our Guest Services Hub locations are unable to hire or refund deposits on wheelchairs. This can only be done at No. 1 Towers Street.
The wheelchair can only be used within the Theme Park itself and therefore cannot be taken to the Hotels, Waterpark or Extraordinary Golf.