The main Guest Services building is the purple building (No. 1 Towers Street) located at the top of Towers Street next to the theme park entrance.
We also have a number of Guest Services Hubs located across the Resort in Forbidden Valley, Dark Forest and The Towers/Earl's Crossroads.
Please see the below map for assistance locating your nearest Guest Services location at the Resort.
The 'No. 1 Towers Street' Guest Services can assist you with...
- Wheelchair Rental
- Mobility Scooter Rental
- Accessibility Enquiries
- Radar Key Rental
- Ear Defender Rental
- Pre Printed Ride Access Pass Collection
- Ride Access Pass Enquiries
- Ticket Sales
- Guest Feedback
The 'Guest Services Hub' Locations can assist you with...
- Accessibility Enquiries
- Radar Key Rental
- Ear Defender Rental
- Pre Printed Ride Access Pass Collection
- Ride Access Pass Enquiries
- Ticket Sales
- Guest Feedback