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  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Theme Park and Waterpark Information
  3. Guests with Additional Needs

Articles in this section

  • Do you have an accessibility guide?
  • What documentation do you require for a carer ticket?
  • Do you offer a Prayer Room?
  • I find it difficult to be in a crowded situation, do you offer a quiet zone?
  • Is there a quiet hour in any of your attractions?
  • Can you store medication?
  • Ride Accessibility for guests with a visual impairment
  • Ride Accessibility for guests with a hearing impairment
  • Can I bring a carer with me if I have a visual or hearing impairment?
  • Can I bring my assistance dog with me?
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How do I apply for the Ride Access Pass?

We are asking our guests to pre-register your documentation at least 14 days before you plan to visit the Resort. This is to keep our staff and our guests safe, and to make our processes quicker for you.

To register in advance of your visit, please visit here If you have not pre-registered your documentation prior to your visit, we will be unable to process your pass on the day.

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Short Breaks Help Centre

Related articles

  • What documentation do you require for a Ride Access Pass?
  • How does the Ride Access Pass work?
  • I have successfully applied for a Ride Access Pass, how do I activate it on my next visit?
  • What is the Ride Access Pass?
  • How do I redeem my Share the Fun vouchers?

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