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  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Accessibility
  3. Guests with Additional Needs

Articles in this section

  • What documentation do you require for an essential companion ticket?
  • Do you have an accessibility guide?
  • I find it difficult to be in a crowded situation, do you offer a quiet zone?
  • Ride Accessibility for guests with a hearing impairment
  • Which attractions have photos with flash, flashing lights or lighting effects?
  • Where is the First Aid Centre located?
  • Where is Guest Services located?
  • Where can I find your accessible toilets?
  • Do your accessible toilets require a RADAR key?
  • Is the Resort easy to navigate if I have reduced mobility?
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How do I apply for the Ride Access Pass?

We offer a Ride Access Pass to guests who may find it difficult or cannot stand for long periods of time either due to a physical disability or a learning/emotional impairment. Applications should be submitted at least 3 months before your first theme park visit.

Please see the link below for our guest journey, which includes the initial application process!

Ride Access Pass Page

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Short Breaks Help Centre

Related articles

  • How does the Ride Access Pass app work?
  • What documentation do you require for an essential companion ticket?
  • Do you offer a Ride Access Pass for the Alton Towers Waterpark?
  • Can I change the date of my theme park booking?
  • Ride Accessibility for guests with a hearing impairment

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