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  1. Alton Towers Resort | UK's Best Short Break Resort
  2. Theme Park and Waterpark Information
  3. Ticket Booking Help

Articles in this section

  • Can I buy tickets on the day?
  • I have not received my email confirmation, what should I do?
  • Can I change my booking?
  • How can I book my tickets to visit today?
  • Do I have to print my tickets or can I bring them on my phone?
  • I do not have the card used to purchase my tickets, what should I do?
  • Why am I unable to book for my selected visit date?
  • I'm having issues booking online, what should I do?
  • I have booked for someone else with my card and I won't be there, what should I do?
  • What do I need to bring with me to collect my tickets?
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How do I book with my complimentary tickets?

If you have been offered complimentary tickets, please contact us with your unique case reference number for information on how to redeem your ticket. Please get in touch with us at least 14 days in advance of your preferred visit date.

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Short Breaks Help Centre

Related articles

  • How can I contact you?
  • Do you offer an Open Dated ticket for Alton Towers Resort?
  • I need to add an child under 90cm or Essential Companion ticket to my existing order, how can I do this?
  • I have not received my email confirmation, what should I do?
  • What is the maximum weight allowance for slides and attractions in the Alton Towers Waterpark?

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