Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions.
For visits from 4th July 2020 onwards - We understand that due to some circumstances, you may be required to change the date of your visit to us. Therefore to change the date of your booking, please complete a form here and a member of the support team will be in contact.
If you had tickets for a date in which we were closed due to COVID-19 then please see our article here